Complimentary standard shipping on orders over $99

Policies and standards

Terms & Conditions

Last updated: 4 November 2026

1. About these terms

These Terms & Conditions govern use of the Nexqorao website and purchases from Hong Kong Nextech International Electronics Limited. By using the site or placing an order, you agree to these terms to the extent permitted by law.

2. Product information

We aim to describe products accurately. Product images are illustrative; colour, packaging and small design details may vary by production batch. Features and availability may change. If an accurate description is essential, contact us before ordering.

3. Prices and currency

Prices are shown in US dollars unless stated otherwise. We may correct pricing errors before accepting an order. Taxes, import duties and local charges may be the recipient’s responsibility where disclosed during confirmation.

4. Orders and acceptance

Submitting checkout information or an inquiry does not guarantee that an order will be accepted. We may confirm stock, destination, payment steps, age requirements or other details before acceptance. We may decline or cancel an order where there is a pricing error, suspected fraud, stock shortage, legal restriction or a prior unresolved dispute.

5. Payment

Online card payment may not be available during the current store setup. Payment instructions are confirmed before an order is accepted. Never send card details through the contact form or ordinary email. Payment services may be subject to the provider’s own terms and privacy policy.

6. Shipping and returns

Shipping, delivery, returns and refund terms are published in Shipping & Returns. Warranty terms are published in Warranty. Those documents form part of these terms.

7. Acceptable use

You must not attempt to interfere with the website, gain unauthorised access, submit malicious code, scrape data in a way that harms the service, impersonate another person, or use the site for unlawful purposes.

8. Intellectual property

The Nexqorao name, site design, original copy, graphics and product presentation are protected by applicable intellectual property laws. You may not copy or commercially exploit them without written permission. Third-party names and marks remain the property of their respective owners.

9. Third-party links

The website may link to carrier, payment or support services we do not control. Their terms and privacy practices apply when you use those services.

10. Disclaimers

We work to keep the site available and accurate, but do not guarantee uninterrupted access or error-free content. Nothing on the site is medical, safety, cybersecurity or legal advice. Exercise ordinary care when using audio products near traffic or in situations where hearing your surroundings is essential.

11. Liability

To the maximum extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, or loss caused by events outside our reasonable control. Nothing in these terms excludes liability that cannot lawfully be excluded, including mandatory consumer rights.

12. Governing law

These terms are governed by the laws of Hong Kong, and the courts of Hong Kong have jurisdiction, without prejudice to mandatory consumer protections available in your place of residence.

13. Contact

Questions about these terms: [email protected] or +852 9683 6378.